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Business intelligence is the process of gathering information in the field of business. Information is typically obtained about customer needs, customer decision making processes, the
competition, conditions in the industry, and general economic, technological, and cultural trends. Business intelligence is
carried out to gain sustainable
competitive advantage, and is a valuable core competence in some
instances.
The term was first used by Gartner and describes the process of turning data into information and then into knowledge. The intelligence is claimed to be more useful to the user as it passes through
each step.
Industrial espionage is a type of business intelligence
that uses covert techniques. There is a grey area between "normal" business
intelligence and industrial espionage.
Business Performance Management is
a software oriented business intelligence system that some see as the new generation of business intelligence.
Tools for Business Intelligence
People doing business intelligence have developed tools that ease the work, especially when the intelligence task involves
gathering and analyzing large amounts of data. These are some tools commonly used for
business intelligence:
Companies providing BI software
- Appian
Corporation
- Brio Software
- Business Objects
- Business-Soft
- Cartesis
- Cognos
- Comshare
- Hyperion
Solutions
- MicroStrategy
- Oberon-bwa
- Saksoft
- SAS Institute
- OutlookSoft
- Inforay
See also
Branche specific BI:
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